Out of Bounds Reviews

3,333  Excellent
TrustScore 4.5 out of 5

4.5

In the Golf Club category

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Reviews4.5

3,333 total


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Rated 5 out of 5 stars

Very good service

The first attempt to ship was a big fail as the carrier claimed the package to be at a pickup station and the pickup station claiming they didn't have it. Eventually the carrier said that the package was damaged and returned to sender. When I reported this to Out of Bounds, they immediately sent a replacement which arrived without further problems. Kudos for handling a customer service issue quickly and without fuss.

Date of experience: August 20, 2023


Rated 5 out of 5 stars

Great Service

Everything went smoothly. I was also able to easily change an order over the phone and received confirmation of the new, correct order immediately. Very good service.

Date of experience: November 28, 2023


Rated 5 out of 5 stars

I didn't receive not yet my order and I…

I didn't receive not yet my order and I am very angry about it. Can I get my money back please?
Regards
Klaas Eenkhoorn
Noord Gesterweg 46
1779 EB Den Oever
The Netherlands

Date of experience: February 27, 2023

Reply from Out of Bounds

Beste heer Eenkhoorn,

Ik begrijp van mijn collega's dat er contact met u is opgenomen over het tweede pakket wat aan u is toegestuurd. Deze zou volgens Budbee inmiddels netjes afgeleverd moeten zijn. In de mail vindt u meer informatie en daar helpen wij u dan ook graag persoonlijk verder.

Groetjes uit Zweden,
Uw team van Out of Bounds


Rated 5 out of 5 stars

Good Quality Product (Better than…

Good Quality Product (Better than expected).

I was skeptical but took the step and ordered and was happy with what I got. No scratches on the balls and just one with a pen mark.

Date of experience: September 04, 2023


Rated 5 out of 5 stars

GREAT Customer Service

Shipping company messed up the box and Out-of-Bounds made it right by sending a replacement package. GREAT customer service!

Date of experience: April 22, 2023


Rated 5 out of 5 stars

Lakeballs mix

Description for offered product displays, what has been delivered. All was fine for this shipment

Date of experience: August 27, 2023


Rated 5 out of 5 stars

Great service and great value for money

Great service! I did not get the package and when I reached out i was immediately helped and a new package was sent.
The balls look almost new and are of good quality.

Great value for money!

Date of experience: June 21, 2023


Rated 1 out of 5 stars

item never arrived and was returned to…

item never arrived and was returned to sender with no explanation. Disappointing as I ordered these golf balls for a golf trip and ended up having to pay full price in a pro-shop as a result..

Date of experience: July 12, 2023

Reply from Out of Bounds

Beste Guy,

Het spijt ons te horen dat uw bestelling niet is verlopen zoals u van ons mag verwachten. Ik zie inderdaad dat er het een en ander mis is gegaan en u hierover in de tussentijd ook contact heeft gehad met onze klantenservice.

Nogmaals onze excuses! Mochten wij u nog verder kunnen helpen mag u ons natuurlijk altijd even een berichtje sturen op support@out-of-bounds.nl.

Met sportieve groet,
Uw team van Out of Bounds


Rated 1 out of 5 stars

False delivery time advertising

Delivery time said 2/3 days, however after 4 days of waiting the package is still in the country of origin (Sweden). I live in the Netherlands.

Date of experience: October 10, 2023

Reply from Out of Bounds

Hi Boris! Thank you for your review. You placed the order 15.08 on friday before the weekend, and little less than two hours after that we had packed and sent your parcel from us. I have to say, that is pretty fast :) Since it was a friday, the parcel was picked up after the weekend by DHL, and it will reach you today or tomorrow probably. You can track your order in DHL:s app.
/ Daniel
Out of Bounds


Rated 5 out of 5 stars

The Best lake balls ever

I’ve bought lake balls from many other stores but from now on, only from Out of Bounds! They cleaned the ball thoroughly so it feels like a new ball. An their package…! ❤️

Date of experience: May 10, 2023


Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy & personal communication.

Unexpected out of stock item from my order was quickly replaced by an equivalent.

Date of experience: September 26, 2023


Rated 5 out of 5 stars

Quick delivery and good products

Ordered some lake balls, delivery was quick and the lake balls look promising.

Date of experience: November 07, 2022

Reply from Out of Bounds

Bedankt voor het schrijven van deze mooie beoordeling, Jordi. Veel plezier van uw lakeballs.

Groetjes uit Zweden,
Uw team van Out of Bounds